About Distra

What’s here now

• Guides. 10 guides to sale prices, delivery costs, returns, faulty goods, paying safely and buying from abroad. They’re free to read and you don’t need an account.
• The search, in preview. The search on the home page shows how Distra will work. It runs on made-up products, shops and prices, and says so wherever they appear.
• A waitlist. Leave your email on the home page and we’ll write once, when the search opens in your country.

How we make money

Some links to shops are affiliate links. If you buy something after following one, the shop may pay us a commission. You pay the shop’s normal price, and no shop can pay to appear in a guide or to be ranked higher in the search. The affiliate disclosure explains it in full.

How we write the guides

• Each guide is based on the law itself, or on guidance from the regulator or government that enforces it, and links to those sources at the end so you can check them.
• Nobody pays to be mentioned, and shops don’t see a guide before it’s published.
• Every guide shows the date it was published, and the date it was last changed if it has been updated.
• Consumer rules change often. If you spot a mistake, write to [email protected] with “Correction” in the subject, and we’ll check it and fix the guide.

The guides are general information, not legal advice. For a dispute, contact a consumer advice service.

Who runs Distra

Distra is run by Timo Wilde in Austria. The full details are in the imprint.

Get in touch

Questions, corrections and partnership enquiries all have an address on the contact page.